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Normal questions

If one or more vertical lines are found on the label surface, what should be done?

Please clean the print head. If the fault still determines that the print head is damaged, it needs to be replaced.

How do I solve the problem that there are multiple slanted white stripes on a label?

This problem occurs because of the carbon belt wrinkles. Please adjust the left-right balance performance of the carbon belt.

The carbon tape is correctly matched with the label, but the text cannot be printed. No error is reported on the printer or computer. How to solve this problem?

Please check the carbon belt toner, inner or outer carbon, and then determine the correct installation path.

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