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FAQ
Common problem:

1. Automatic printing shutdown

2. Print the fuzzy

3. Printed labels blur for a short time

4. The printer prints only empty paper and does not print out the data.

5. The printer makes a sound of two short beeps intermittently

Common problem:

1. Cut continuously

2. Print blank

3. Key and indicator light

4. Print blurring

5. Check the printer battery display through APP

6. Set the function of paper shortage threshold, which cannot be used, and no reaction occurs when you click the button

7. Stuck in "Sending... ", and then the printer was disconnected

8. The error message "Gap cannot be found" is displayed, and the printing cannot continue

9. The device is often disconnected and needs to be reconnected (most of the cases are automatically connected).

10. The left and right spacing of the printed output is somewhat large, which is not consistent with the setting on the APP, and the upper and lower spacing is also different from the actual

11. Report gap detection errors when printing a few papers

12. Detect paper and paper deficiency

Common problem:

1. Daily maintenance of printer

2. Print paper away from the paper

3. The print is not clear and the quality is poor

4. When printing, the label goes, the carbon does not go

5. Why does the barcode printer occasionally show some spots on the label

6. What is the problem when the printing temperature is too high

7. Printing paper positioning is not accurate, there is up and down offset or jump

8. When I print, I find that the carbon has creases

9. Load the paper, lock the print head, and the screen shows that no paper is detected

10. There are white bars in the fixed position of the printed content

Common problem:

1. Daily maintenance of printer

2. Go blank paper

3. The paper doesn't go well or doesn't come out

4. The paper is slanted out during the printing process, and the printing is incomplete

5. Printing is not clear, there are white bars or print blurred

6. The paper is loaded into the paper bin, but the screen shows that no paper is detected

7. The paper bin lid is closed but the screen shows that the paper bin lid is opened

Common problem:

1. Daily maintenance of printer

2. Go blank paper

3. The paper doesn't go well or doesn't come out

4. The paper is slanted out during the printing process, and the printing is incomplete

5. Printing is not clear, there are white bars or print blurred

6. The paper is loaded into the paper bin, but the screen shows that no paper is detected

7. The paper bin lid is closed but the screen shows that the paper bin lid is opened

Common problem:

1. Print instability

2. Poor print quality

3. LED indicator color

4. Paper correction operation

5. Print the self-test page

6. Edit software to change language Settings

7. Black label paper with gray lines

8. Wrinkle problem

9. The left and right sides of the print content are missing

10. The printing position of the small volume label is incorrect

11. The RTC time is not accurate after the printer is restarted

12. Paper skipping occurs when printing

13. The memory space is full ( FLASH / DRAM )

14. Unable to print

15. "Paper Jam" is displayed in the printer Diagnostic Tool.

16. The printer Diagnostic Tool displays "Paper Used Up".

17. The Printer Diagnostic Tool displays "Printer On".

18. The power indicator is off

19. Calibrate paper sensors with printer diagnostic tools

20. Skip the AUTO. BAS program

21. Printer initialization (restore factory defaults)

22. Gap/black mark sensor detection, printing self-test value and entering the debugging mode

23. Gap/black mark sensor detection

24. Print speed setting

25. Image printing Settings

26. Printing direction setting

27. Print concentration setting

28. Print offset adjustment Settings

29. Paper size scale setting

30. Paper Style setting

31. Print Mode setting

32. View printer Bluetooth information

33. Bluetooth name and password change

Common problem:

1. Paper skips when printing

2. Print instability

3. Printer lnitializatlan

4. Poor print result

5. Wrinkle problem

6. Print contents on the left and right are missing

7. Incorrect positioning

8. Incomplete print content

9. Clean sensor

10. Black label paper with gray lines

11. Clean the print cots

12. Clean print head

13. Ribbon detection and auto positioning

14. Power-on self-test

15. The printer reported an error

16. Bar code printers print notes with spots

17. The carbon belt will not turn when installed

18. Bar code printer carbon tape still has a little bit left

19. The printed contents of the label are printed with white stripes

20. When is the bar code printer set the printing temperature is too high

21. Each time the tape is printed, a black line is printed on the first one

22. The label will not go when printing, the carbon belt will go

23. The carbon tape will not turn when printing, the label paper will turn

24. When printing the label, there are two blank sheets and paper leakage

25. When the machine prints, the carbon tape has a serious electrostatic phenomenon

26. The barcode printer makes the sound of patter, and the label feels the same as the carbon tape

27. When printing the label contents, part of the corresponding position will be missing

28. The printed label has white wrinkles or slanted stripes

29. Printed labels are clear on one side and light on the other

30. The label is not clearly printed, the color is white, and the label is coarse

31. How does paper check and learn

32. Label printing offset

33. Print off the blank and skip

34. The print driver test page cannot print

Common problem:

1. The print content is not complete

2. The power indicator is off

3. Label learning

4. How to change port print for WIFI

5. Poor print quality

6. incorrect positioning

7. The printer doesn't recognize it. It can't print

8. Can not print

9. Clean sensor

10. Clean the print cots

11. Clean print head

12. Resume Printing

13. Print pause

14. Feed in a blank paper automatically

15. Factory Reset

16. Print the self-test page

17. The printer reported an error

18. Indicator Light Instruction

19. Bar code printers print notes with spots

20. The printed contents of the label are printed with white stripes

21. When printing the label, there are two blank sheets and paper leakage

22. When printing the label contents, part of the corresponding position will be missing

23. The printed label has white wrinkles or slanted stripes

24. Printed labels are clear on one side and light on the other

25. The label is not clearly printed, the color is white, and the label is coarse

26. In the paper learning, paper positioning is abnormal

27. How does paper check and learn

28. Print the code

29. Label printing offset

30. Print off the blank and skip

31. The print driver test page cannot print

Common problem:

1. Print the self-test page

2. Paper stripping mode

3. Printer prints blurrily

4. Automatic learning of paper types

5. Printed receipt characters become fuzzy within several months or even several weeks.

6. Printer only feeds paper during printinng,and has no printing data.

7. It can be set on the printer setting screen

8. The printed contents of the label are printed with white stripes

9. When printing the label, there are two blank sheets and paper leakage

10. When printing the label contents, part of the corresponding position will be missing

11. The printed label has white wrinkles or slanted stripes

12. Printed labels are clear on one side and light on the other

13. The label is not clearly printed, the color is white, and the label is coarse.

Common problem:

1. The print content is not complete

2. Can not print

3. incorrect positioning

4. The power indicator is off

5. Clean sensor

6. Clean the print cots

7. Clean print head

8. Poor print quality

9. Label learning

10. Print the self-test page

11. Solution for stuck paper

12. The printer reported an error

13. Bar code printers print notes with spots

14. The printed contents of the label are printed with white stripes

15. When printing the label, there are two blank sheets and paper leakage

16. When printing the label contents, part of the corresponding position will be missing

17. The printed label has white wrinkles or slanted stripes

18. Printed labels are clear on one side and light on the other

19. The label is not clearly printed, the color is white, and the label is coarse

20. Label printing offset

21. Print off the blank and skip

22. The print driver test page cannot print

Common problem:

1. The cutter does not move

2. Print instability

3. Can not print

4. The power indicator is off

5. Black label paper with gray lines

6. Wrinkle problem

7. The RTC time is not accurate after the printer is restarted

8. The left and right sides of the print content are missing

9. The printing position of the small volume label is incorrect

10. Paper skipping occurs when printing

11. Poor print quality

12. "Paper Jam" is displayed in the printer Diagnostic Tool.

13. The printer Diagnostic Tool displays "Paper Used Up".

14. The printer Diagnostic Tool displays "Carbon tape exhausted".

15. The Printer Diagnostic Tool displays "Printer On".

16. Calibrate paper sensors with printer diagnostic tools

17. Select and calibrate clearance sensors

18. Select and correct black label sensor

19. LED Color Description

20. Print speed setting

21. Image printing Settings

22. Printing direction setting

23. Print concentration setting

24. Print offset adjustment Settings

25. Paper size scale setting

26. Paper Style setting

27. Print Mode setting

28. Printer initialization

29. Print the self-test page

30. Paper correction operation

31. View printer Bluetooth information

32. Bluetooth name and password change

33. Carbon tape and printer paper installation

Common problem:

1. Print the self-test page

2. Paper correction operation

3. Operation to restore factory Settings

4. Unable to print

5. Setting up printer paper

6. Print instability

7. Wrinkle problem

8. Machine bright pink light, diagnostic tool click to identify no content

9. The printer cannot be automatically added, the computer does not recognize the printer, and the diagnostic tool does not recognize the printer.

10. How to set paper size on MAC system

11. The 90DW WIFI connection is not successful, and printing fails all the time

12. The resolution of the printed barcode is not very clear. Besides adjusting the print concentration and speed, is there any other method?

13. Black label paper with gray lines

14. The left and right sides of the print content are missing

15. The printing position of the small volume label is incorrect

16. The RTC time is not accurate after the printer is restarted

17. Paper skipping occurs when printing

18. Poor print quality

19. "Paper Jam" is displayed in the printer Diagnostic Tool.

20. The printer Diagnostic Tool displays "Paper Used Up".

21. The Printer Diagnostic Tool displays "Printer On".

22. The power indicator is off

23. Calibrate paper sensors with printer diagnostic tools

24. LED Color Description

25. Print speed setting

26. Image printing Settings

27. Printing direction setting

28. Print concentration setting

29. Print offset adjustment Settings

30. Paper size scale setting

31. Paper Style setting

32. Print Mode setting

33. View printer Bluetooth information

34. Bluetooth name and password change

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